Shipping
We only ship to the UK currently, including Northern Ireland.
If you order before 3pm, delivery will be made next day. If you order after 3pm, delivery will take 48 hours.
You can also book delivery up to 3 weeks in advance.
Model 01
The two and three seaters are shipped in three boxes. The armchairs are shipped in two boxes.
Model 02
The two and three seaters are shipped in three boxes.
Model 03
Each module comes in one to two boxes.
Model 04
Each sofa is shipped in four boxes.
Please let us know as soon as possible and we’ll follow up on your behalf.
Our courier company will leave a calling card and you can rearrange your delivery.
Returns
Send us an email and we'll arrange collection for you.
We’ve sourced the highest quality parts, so you shouldn’t have any issues with them.
But, if you do, please contact us and we’ll ensure a timely solution.
Whilst we’re confident you’ll love the product and shouldn’t have any issues. But, if you’re unhappy with the product you have 100 days to arrange a return. After this, we offer a 15 year frame guarantee.
General
Alas, no. This isn’t a service we offer at present.
We only offer the standard leg finish, but please sign up to our newsletter and we will notify you if this changes.
Comfort is high on our list of priorities. To ensure you get the comfort you deserve, we designed a unique three core cushion that has stability and a top layer of memory foam.
Beauty is in the eye of the beholder, unless the product has passed BSEN12520:2015, in which case it’s passed all the regulatory strength tests.
The fabric of a contract standard and has a martindale scale of 100,000, which means it can withstand a lot of wear.
Residential fabrics usually only have a martindale scale of 30,000.
Yes, the fabrics come with a two year guarantee.
Yes we do offer a trade discount scheme. We’re always on the lookout for active partners. Please email Lynne White.
Yes we offer a collection service for your old sofa and packaging removable from your new sofa. Click here to arrange collection now
Yes, please call us on 0203 488 4726.
The customer service team is open Monday to Friday 9:00 to 17:00, one of our team will be happy to assist.
Each seat has been tested up to 18 stone (the max weight we can test up to).
The modules are kept separate and don’t use the Swyft-lok technology to lock together, this is so you have the flexibility of movement and transformation of your space.